Disqus - Latest Comments for davidhaimes

Re: Twitter as Customer Support

jkuramot — Tue, 16 Jun 2009 16:38:24 -0000

Yeah, lazyweb rules :)

Funny, this post is older than OraTweet.

Trust is the key component to make social anything valuable. We're starting to see that more frequently as adoption spikes.

Re: Twitter as Customer Support

David Haimes — Tue, 16 Jun 2009 16:00:52 -0000

Jake,
Step 2. Ask twitter is really an extension of step 1.
For the increasing number of remote workers, there is nobody else around so you have to jump right to stage 2. However I use Oratweet to yell out to my co-workers or I use IM to ping the person in the next office, rather than make the effort to stand up and walk around the office asking people and disturbing the peace. The key element here is people I trust, I ask my cube mates, lunch posse, tweeps or oratweeps because I know and trust them, the medium I use to shout out to them is less important.

Re: OpenID: WebVisions 2009

jkuramot — Mon, 01 Jun 2009 18:25:15 -0000

Awesome, when they start walking though, they'll need to have armbands or something. I suppose that would help with self-awareness too. Just check the bottom of your foot if you can't remember your credentials.

Re: OpenID: WebVisions 2009

David Haimes — Mon, 01 Jun 2009 15:34:50 -0000

There is a similarity I agree. I actually have a pair of glasses the same as Chris is wearing in that photo, but does he have a great big cup of tea?

And on the topic of twins and IDs - A friend was telling me they wrote initials on the feet of their identical twins with a magic marker when they were babies to tell them apart. Now that's what I call an Open ID.

Re: OraTweet in the News

jkuramot — Sat, 02 May 2009 00:12:12 -0000

Agreed, we have lots of creative minds working on scratching that itch. Just a matter of finding an audience, which is one thing we try to do, i.e. give an audience to cool projects.

Re: When Are You Most Productive?

jkuramot — Sat, 02 May 2009 00:05:23 -0000

Mmm, cucumber sandwich. Does tea really do it for you? I find tea makes me more relaxed and tired.

Re: OraTweet in the News

davidhaimes — Fri, 01 May 2009 18:00:14 -0000

Congrats Noel - well deserved too.

I think they have no idea of what life is like at Oracle if they think we are the "unlikeliest company to launch a product of this nature”. There are many innovators like Noel and plenty of willing early adopters at Oracle.

Re: When Are You Most Productive?

davidhaimes — Fri, 01 May 2009 17:54:55 -0000

Afternoon tea is the way to go, makes me feel terribly British.
Now where did I put that Cucumber sandwich?

Re: When Are You Most Productive?

jkuramot — Fri, 01 May 2009 17:46:26 -0000

Lunch is tough to handle. Don't eat enough, and your stomach growls. Eat too much, and you fall into food coma. Tricky balance. Coffee in the afternoons generally provides me with no benefit at all, which makes it even tougher.

Re: When Are You Most Productive?

davidhaimes — Fri, 01 May 2009 12:31:16 -0000

I have similar sluggishness in the afternoons - especially if I eat too much at lunch.

I have a peak around 5 or 6 in the afternoon, as the meetings finish and the office goes quiet I can sometimes crank through a huge amount of work in a couple of hours.

Re: Call for Post Ideas

David Haimes — Tue, 28 Apr 2009 15:01:32 -0000

Tony,

Sometimes our conversation topics and thoughts are occupied with things we really shouldn't blog about (acquisitions, future product features, etc.). This is one of the problems of working in an R&D department, you can't always blog what you are working on day to day :(

Re: A Bit More on Our IE6 Stance

jkuramot — Wed, 08 Apr 2009 13:11:04 -0000

Tabs were the very feature that we chatted about, and they are the reason I switched to Netscape 6. By now, tabs seem like a must-have, but they seemed really innovative back then. I've always hated window popping, dating back to the days before pop-up blockers.

Tabs don't resonate with other people though. I've tried to get my wife to use them since Firefox 1.5, when I switched her over from IE. To this day, she won't use them. If I head up to her iMac, I'll find about 5 Firefox and 8 Safari windows open.

It's intriguing to me why we have such different UI preferences.

Side note: yet another reason UI is so damn hard.

Re: A Bit More on Our IE6 Stance

David Haimes — Wed, 08 Apr 2009 12:44:40 -0000

I remember well chatting about Netscape 6, it was a revelation to me and I never looked back.

Coincidently I was talking with my Mum last night as she got confused with the tabs using FF on my wife's Mac.

Have you never seen tabs in a browser before?

I have all those windows and they appear in the bar at the bottom.

What version of Internet Explorer do you use at home?

Hmmm, let me think, it's XD

You mean XP?

Oh yeah that's it.

Never mind.

Re: A Bit More on Our IE6 Stance

David Haimes — Wed, 08 Apr 2009 12:34:57 -0000

I run EBS on FF and Safari with no problems, I never switch to IE for any internal Apps apart from Webconferencing.

Re: Requiem for the Computer Lab

jkuramot — Tue, 31 Mar 2009 11:22:37 -0000

Nice. I don't recall anything that big iron. We had boatloads of Macs, everywhere you went. I did some support on Win 3.11 in my senior year and remember wondering who used these things.

Re: Requiem for the Computer Lab

joel garry — Mon, 30 Mar 2009 20:30:10 -0000

I was thinking of replying to the /. article that the various computer majors ought to have to build their own computer, learn an assembler. Even though I haven't done any stuff like that for 25+ years (besides part-swapping), it has always helped me, especially trying to understand the more modern piles of... paradigms.

Someone over there also pointed out there are still lots of things bigger than a PC us geeks need to play with.

Re: Requiem for the Computer Lab

David Haimes — Mon, 30 Mar 2009 19:35:22 -0000

I still spent many hours in computer labs, we had a lab full of Sun workstations, an Oracle Lab and a networking lab, which back then could not be replaced by a PC.

I built my own PC for my final year (1996) and a lot of my computer science classmates got a PC about that time. I remember one or two laptops, but we all thought they were just being flash.

Re: Keep Your Barcode Scanner off My Merchandise

jkuramot — Tue, 09 Dec 2008 15:19:05 -0000

Nice example. My sense is still that this is blown out of proportion; I wish I could see metrics like how many people actually shop online, how many price compare or use the same etailer, how many people own G1s or iPhones, how many of them price shop using the methods listed?

These metrics would help understand how much of a deal this really is.

Beyond that, good service is highly valuable, yet surprisingly lacking. I wonder if the chase for the highest margins possible has sucked the life out of customer service by way of the lowest possible wages.

Re: Keep Your Barcode Scanner off My Merchandise

David Haimes — Tue, 09 Dec 2008 14:58:44 -0000

I looked in stores and then went home and ordered online for most of the kit we needed when we had our first baby. However there is one particular store that provides such great advice and service I don't mind paying a couple of bucks more - we needed a new child car seat and they discussed the options made a few recommendations and then came outside and fitted it for us, I will buy more from that store because the advice and service saves me a lot of time and hassle so is worth paying a little more for. Works the same online, if Amazon has a product for a percent or two more than some other retailer I haven't used before, I'll get it from Amazon for the convenience of experience and confidence in delivery dates etc. The trick for all retailers is figuring out the premium their customers will pay for the superior service.

Re: Amazon iPhone App is Sweet

jkuramot — Thu, 04 Dec 2008 21:00:29 -0000

Be my guest and mess with it. Not everyone feels guilty about making the Turks scurry around to identify products.

I'll probably use it eventually to keep track of stuff I see IRL, and there's a good chance I'll eventually buy too. So, maybe after a year or so, we'll have an answer.

Amazon rules. Did you see AWS launched free public data sets? Sweet.

http://www.techcrunch.com/2008/12/04/amazon-lau...

Re: Amazon iPhone App is Sweet

David Haimes — Thu, 04 Dec 2008 19:38:39 -0000

You feel guilty about costing them money for testing, but you tweak my interest with thoughts about differing service levels for different users and that makes me want to organize a bunch of users to test that theory out - luckily I am lazy so I won't ever get round to that.

Got to try this App though, I've been an Amazon fan since the 90s too, when they would ship a CD from the US site to me in the UK that wasn't released there yet. I will probably get a lot of my gifts from there anyway.

Re: Two New (to Me) iPhone Apps

jkuramot — Thu, 13 Nov 2008 11:10:21 -0000

Even the address book isn't that reliable. Eddie was listed as a user, but he had removed the app. He told me over Twitter he readded it to respond to my invite.

If the market weren't so flat, Loopt would seem like acquisition bait.

Re: Two New (to Me) iPhone Apps

David Haimes — Thu, 13 Nov 2008 01:19:04 -0000

yeah I ave so far avoided the Loopt mix, I guess I could invite some of my phone book to join.

Re: Two New (to Me) iPhone Apps

jkuramot — Wed, 12 Nov 2008 22:44:02 -0000

At least you haven't blogged about not blogging, that's always funny to me. I'm not really holding my breath Ctrl+F5-ing, no need to let me know.

I figured you were busy. It happens. As for Loopt's "Mix" feature, I'm not entirely convinced that's a good thing. Debating.

Re: Two New (to Me) iPhone Apps

David Haimes — Wed, 12 Nov 2008 19:23:22 -0000

My name's David and I used to Blog... yes Jake I have lapsed the last month, all the best bloggers laps now and again - a right of passage I think. I'v e been consumed by the awesome products we're developing and working head down full on for a while (you reading boss?)

As for Loopt, you can try to use the 'Mix' feature to find friends...