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<rss version="2.0"><channel><title>Disqus - Latest Comments for justingsouter</title><link xmlns="http://www.w3.org/2005/Atom" rel="http://api.friendfeed.com/2008/03#sup" href="http://disqus.com/sup/all.sup#usercomments-2f7951f5" type="application/json"/><link>http://disqus.com/people/justingsouter/</link><description></description><language>en</language><lastBuildDate>Mon, 19 Oct 2009 11:57:41 -0000</lastBuildDate><item><title>Re: Social Media ROI -  Zygote @ Egg Co.</title><link>http://zygote.egg-co.com/social-media-roi/#comment-20499699</link><description>Yongfook - tremendous presentation, I've come back to it a number of times for inspiration.&lt;br&gt;&lt;br&gt;Quick head's up to say that I've been researching a short social media ROI / Measurement presentation I've got to deliver next week. My googling led to me to &lt;a href="http://blogs.cisco.com/ciscotalk/marketing/comments/social_media_roi_what_do_you_measure/" rel="nofollow"&gt;this post on the Cisco website - "Social Media ROI: What Do You Measure?"&lt;/a&gt;.&lt;br&gt;&lt;br&gt;It seems to be a blatant rip-off of your material - and doesn't appear to credit you in any way. Unless I've missed something, they really should know better! :-s</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Mon, 19 Oct 2009 11:57:41 -0000</pubDate></item><item><title>Re: Presentation: Social Media for Accountants</title><link>http://souterconsulting.eu/2009/09/17/presentation-social-media-for-accountants/#comment-17109720</link><description>Phil - thanks, excellent points. Was wondering whether you agree with &lt;a href="http://www.accmanpro.com/2009/09/22/please-dont-do-this/" rel="nofollow"&gt;Dennis Howlett&lt;/a&gt;? I'm thinking specifically about the point re pitching it right for the audience...</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Tue, 22 Sep 2009 06:28:22 -0000</pubDate></item><item><title>Re: Getting the north east trading online &amp;ndash; your input, please</title><link>http://souterconsulting.eu/2009/09/15/getting-the-north-east-trading-online-your-input-please/#comment-17030499</link><description>Gavin - many thanks for this!&lt;br&gt;&lt;br&gt;If I was to add to this, I would say that it's also about getting buy-in from all parts of the business to change existing working practices and mindsets.</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Mon, 21 Sep 2009 06:37:22 -0000</pubDate></item><item><title>Re: Getting the north east trading online &amp;ndash; your input, please</title><link>http://souterconsulting.eu/2009/09/15/getting-the-north-east-trading-online-your-input-please/#comment-16878561</link><description>Herb - many thanks for your thoughts. Are you aware of any country-wide schemes that involve the big tech co's?&lt;br&gt;&lt;br&gt;I.e. is there a programme of some sort that the NE can get involved with?</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Fri, 18 Sep 2009 12:06:38 -0000</pubDate></item><item><title>Re: GoodReads, LibraryThing, Shelfari, or WeRead?</title><link>http://wellbanked.blogspot.com/2009/06/goodreads-librarything-shelfari-or.html#comment-16864003</link><description>Oli - this comment slipped in under my 'radar' :$&lt;br&gt;&lt;br&gt;I'm hoping to scan my books into GoodReads now that I've bought a CueCat and we've moved house... :-)</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Fri, 18 Sep 2009 04:39:33 -0000</pubDate></item><item><title>Re: The location of spammers on a world map</title><link>http://www.spoutingshite.com/2009/09/08/the-location-of-spammers-on-a-world-map/#comment-16702298</link><description>Ross - building on Chris' point: maybe it's because Brazil has lots of hacked machines and they are acting as re-broadcast points for the spam?&lt;br&gt;&lt;br&gt;I.e. does this map say something about the overall level of security / patching on machines in this country? Or maybe operating systems?</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Wed, 16 Sep 2009 04:21:12 -0000</pubDate></item><item><title>Re: Manifesto: UK Public Sector data should be set free</title><link>http://souterconsulting.eu/2009/05/27/manifesto-uk-public-sector-data-should-be-set-free/#comment-16702129</link><description>Laura - thanks for this insightful feedback [and apols myself for not responding sooner - aargh!]&lt;br&gt;&lt;br&gt;I follow you on Twitter, but will check your website to see whether I can subscribe to a Mashery newsletter. Go mashups!</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Wed, 16 Sep 2009 04:11:48 -0000</pubDate></item><item><title>Re: Getting the north east trading online &amp;ndash; your input, please</title><link>http://souterconsulting.eu/2009/09/15/getting-the-north-east-trading-online-your-input-please/#comment-16702082</link><description>Peter - brilliant, this is a terrific piece of feedback. It sounds like we need a similar education &amp; process review exercise to help the next generation of businesses.&lt;br&gt;&lt;br&gt;Where might I find resources which refer to the DTI ladder model etc. d'you think?&lt;br&gt;&lt;br&gt;[btw I had two comments from you - but they appeared to be identical. I deleted the first one, but have saved the text in case you would like me to re-publish...]</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Wed, 16 Sep 2009 04:09:24 -0000</pubDate></item><item><title>Re: Release the Enterprise 2!</title><link>http://andrewmcafee.org/2009/07/release-the-enterprise-2/#comment-13652013</link><description>I'd echo Kjetil that managing the change is a key topic.&lt;br&gt;&lt;br&gt;I see three roles for Web / Enterprise 2.0:&lt;br&gt;- internal collaboration&lt;br&gt;- external marketing, PR, feedback etc.&lt;br&gt;- collaboration with customers / stakeholders&lt;br&gt;&lt;br&gt;There seem to be a number of B2C case studies, but much less in the way of B2B stories. Web 2.0 is still revelant to B2B, but this is not clear enough to the average business person.&lt;br&gt;&lt;br&gt;Also, how should organisations properly use the tools you already have? SharePoint has had a massive take-up, but my experience has been that most adopters a) don't know where to start [hence the need for a book], and b) are too frightened to let staff use the tools properly.&lt;br&gt;&lt;br&gt;Which leads me on to my final point - which is that Enterprise 2.0 threatens the top-down model of organisation control. Managers will need to unlock the firewall and copy early adopters like IBM in having acceptable use policies for such tools, rather than seeing it all as a 'waste of time'.</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Thu, 30 Jul 2009 04:51:40 -0000</pubDate></item><item><title>Re: United breaks Guitars; share price dips (allegedly)</title><link>http://souterconsulting.eu/2009/07/27/united-breaks-guitars-share-price-dips-allegedly/#comment-13437406</link><description>Nick, flattered that you commented - but did you see I had linked to your "The broken guitar had no effect on United Airlines" post?&lt;br&gt;&lt;br&gt;I am looking into Vanno as a tool for measuring reputation, and I think it is fair to say that the Web, and more specifically Social Media (e.g. tools like yours) are bringing such poor customer service[!] to a much wider audience.&lt;br&gt;&lt;br&gt;Many thanks for taking the time to give feedback, and good luck with your business!</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Tue, 28 Jul 2009 04:08:45 -0000</pubDate></item><item><title>Re: Manifesto: UK Public Sector data should be set free</title><link>http://souterconsulting.eu/2009/05/27/manifesto-uk-public-sector-data-should-be-set-free/#comment-13222095</link><description>Christopher - thanks for the comment. Perhaps some of the people I mention might be interested to get in touch? I think the Free our Date and Mashable State people might be interested to hear from you.&lt;br&gt;&lt;br&gt;Let me look out their Twitter av's and get back to you...</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Thu, 23 Jul 2009 13:26:22 -0000</pubDate></item><item><title>Re: The Social Media pendulum starts to swing back</title><link>http://souterconsulting.eu/2009/07/13/the-social-media-pendulum-starts-to-swing-back/#comment-12740713</link><description>David - as always, many thanks for your insightful commentary. :-D&lt;br&gt;&lt;br&gt;I agree that I am a 'serial offender' but my thoughts are:&lt;br&gt;- If something is useful, then we'll carry on using it (think e-mail, blogging)&lt;br&gt;- If other people are using it, then that's where we'll keep going (think how many people are using Facebook)&lt;br&gt;- If the tool provides something that addresses an unmet need, people will use it&lt;br&gt;- If it is an open platform or has an API so that others can use it to innovate, it'll likely be popular&lt;br&gt;&lt;br&gt;I think Social Media is here to stay, but it will develop based on constructive feedback and solid use cases.&lt;br&gt;&lt;br&gt;See you soon&lt;br&gt;&lt;br&gt;Justin</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Thu, 16 Jul 2009 09:38:02 -0000</pubDate></item><item><title>Re: Visit to D|Lab, Institute of Digital Innovation</title><link>http://souterconsulting.eu/2009/06/10/visit-to-dlab-institute-of-digital-innovation/#comment-10803846</link><description>David &lt;br&gt;&lt;br&gt;Thanks as ever for the comment. I would draw a distinction between &lt;a href="http://books.google.com/books?id=jh2U379fq18C" rel="nofollow"&gt;Mirror Worlds&lt;/a&gt;, and more fantasy and / or game-like Virtual Worlds.&lt;br&gt;&lt;br&gt;I also think that bandwidth will catch up with computer power and make using VWs a more viable experience.&lt;br&gt;&lt;br&gt;On the other hand, I recall it took me a while to get used to the whole Second Life idiom, so for crumblies like me VWs could always be a tough proposition! However, for those comfortable with computer games, I think it’s a much easier ‘sell’.</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Fri, 12 Jun 2009 12:34:32 -0000</pubDate></item><item><title>Re: Manifesto: UK Public Sector data should be set free</title><link>http://souterconsulting.eu/2009/05/27/manifesto-uk-public-sector-data-should-be-set-free/#comment-10514097</link><description>Roger&lt;br&gt;&lt;br&gt;Thanks for your comment - hopefully I can answer your question!&lt;br&gt;&lt;br&gt;I run my own consultancy business in the North East of England. I used to work at Fujitsu Services with Jane Searles, who works with VSM etc.&lt;br&gt;&lt;br&gt;These are my own opinions, based on my views about technology and my experience at Fujitsu.&lt;br&gt;&lt;br&gt;btw, I think I should be sorting our the navigation for the blog, as it doesn't make it easy for readers to find the rest of the content on my website :$&lt;br&gt;&lt;br&gt;If you click on the header for the page, you should go to the rest of the site. Otherwise, click &lt;a href="http://souterconsulting.eu" rel="nofollow"&gt;here&lt;/a&gt;</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Fri, 05 Jun 2009 04:05:57 -0000</pubDate></item><item><title>Re: Wow - that was easy</title><link>http://danversbaillieu.blogspot.com/2009/05/wow-that-was-easy.html#comment-10355798</link><description>Danvers - thanks for the feedback; I've switched off both Twitter &amp; Facebook to leave only Disqus log-in for my work blog...</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Mon, 01 Jun 2009 13:36:04 -0000</pubDate></item><item><title>Re: Wow - that was easy</title><link>http://danversbaillieu.blogspot.com/2009/05/wow-that-was-easy.html#comment-10248598</link><description>Danvers, thanks for the tip. Have done the same with my &lt;a href="http://souterconsulting.eu/blog" rel="nofollow"&gt;work blog&lt;/a&gt;...&lt;br&gt;&lt;br&gt;Posting via Twitter as an experiment.</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Fri, 29 May 2009 01:56:10 -0000</pubDate></item><item><title>Re: The strange case of Hazel Blears and the HMRC</title><link>http://danversbaillieu.blogspot.com/2009/05/strange-case-of-hazel-blears-and-hmrc.html#comment-9405937</link><description>Danvers - fab to see you &amp; Barry at &lt;a href="http://www.thinkingdigital.co.uk" rel="nofollow"&gt;Thinking Digital&lt;/a&gt; this week; I got to this page via &lt;a href="http://www.guardian.co.uk/politics/blog/2009/may/14/mps-expenses-local-reaction" rel="nofollow"&gt;this article&lt;/a&gt; from The Guardian.&lt;br&gt;&lt;br&gt;Success &amp; greater fame beckons! ;-)</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Sat, 16 May 2009 08:12:29 -0000</pubDate></item><item><title>Re: Project support tool - your input would be appreciated!</title><link>http://souterconsulting.eu/2009/04/17/project-support-tool-your-input-would-be-appreciated/#comment-8604442</link><description>Matt / Paul&lt;br&gt;&lt;br&gt;Many thanks for the feedback - met Andy from Huddle whilst in Texas. He's a man for facial hair, rather like me. Am checking it out right now...&lt;br&gt;&lt;br&gt;Thanks!</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Thu, 23 Apr 2009 09:25:38 -0000</pubDate></item><item><title>Re: Top rate of income tax could be 60%, not 50%</title><link>http://danversbaillieu.blogspot.com/2009/04/top-rate-of-income-tax-could-be-60-not.html#comment-8576163</link><description>&amp;lt;sigh&amp;gt;&lt;br&gt;&lt;br&gt;I would love to earn £100k, maybe in future!&lt;br&gt;&lt;br&gt;However, I despair at this administration but I guess I'm more worried that the Electorate can't see through this lot &amp; keep voting for them. Bah.&lt;br&gt;&lt;br&gt;btw, link was from Iain Dale's site - top blogging mate!</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Wed, 22 Apr 2009 13:05:00 -0000</pubDate></item><item><title>Re: Q&amp;#038;A session, summary to Learning in Virtual Worlds conference</title><link>http://souterconsulting.eu/2009/04/21/qa-session-summary-to-learning-in-virtual-worlds-conference/#comment-8568698</link><description>Daniel - I've updated the post to reflect your feedback ;-)</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Wed, 22 Apr 2009 09:42:05 -0000</pubDate></item><item><title>Re: Q&amp;#038;A session, summary to Learning in Virtual Worlds conference</title><link>http://souterconsulting.eu/2009/04/21/qa-session-summary-to-learning-in-virtual-worlds-conference/#comment-8568686</link><description>Peter - great, this is excellent feedback / commentary. Many thanks!</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Wed, 22 Apr 2009 09:41:44 -0000</pubDate></item><item><title>Re: Lengthen how long your Blackberry rings for</title><link>http://souterconsulting.eu/2009/01/05/lengthen-how-long-your-blackberry-rings-for/#comment-8568339</link><description>n.b. I think I have to repeat this measure when I update the BB firmware etc., as it seems to revert to the minimal time setting... :-(</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Wed, 22 Apr 2009 09:25:36 -0000</pubDate></item><item><title>Re: Virtual Worlds in Education - Keynote</title><link>http://souterconsulting.eu/2009/04/21/virtual-worlds-in-education-keynote/#comment-8566258</link><description>Peter &amp; Kate - many thanks for your comments &amp; feedback.&lt;br&gt;&lt;br&gt;A good day I think! Excellent to see what is happening and the momentum in the education sector. Now to take that into the private sector perhaps?&lt;br&gt;&lt;br&gt;Someone has been very busy with the Assisi build ;-)</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Wed, 22 Apr 2009 07:15:15 -0000</pubDate></item><item><title>Re: Peter Arnold: Newcastle Science City</title><link>http://souterconsulting.eu/2009/01/28/peter-arnold-newcastle-science-city/#comment-7905555</link><description>Couple of links that came to mind recently:&lt;br&gt;&lt;br&gt;- Why Not? website, based on book of the same name: &lt;a href="http://www.whynot.net/ideas/30" rel="nofollow"&gt;example idea&lt;/a&gt;&lt;br&gt;- &lt;a href="http://www.halfbakery.com/" rel="nofollow"&gt;Half Bakery&lt;/a&gt;, "A communal database of original, fictitious inventions, edited by its users and spanning many topics"</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Mon, 06 Apr 2009 11:21:52 -0000</pubDate></item><item><title>Re: Cloud Camp North East</title><link>http://souterconsulting.eu/2009/03/25/cloud-camp-north-east/#comment-7740982</link><description>Check out &lt;a href="http://www.spoutingshite.com/2009/03/27/cloudcamp-north-east-a-review/" rel="nofollow"&gt;Ross Cooney's post&lt;/a&gt; about Cloudcamp North East.&lt;br&gt;&lt;br&gt;Also, fyi some &lt;a href="http://www.flickr.com/photos/davidcoxon/sets/72157615885911106/" rel="nofollow"&gt;photos by David Coxon&lt;/a&gt; of the night... :-)</description><dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">justingsouter</dc:creator><pubDate>Thu, 02 Apr 2009 09:13:36 -0000</pubDate></item></channel></rss>